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Frequently Asked Questions

How can I track my order? +

Once your order is shipped, you will receive a tracking link via SMS or email.

Can I cancel my order? +

Yes, you can cancel your order before it is shipped by contacting support.

Are your products original? +

Yes, all our products are 100% genuine and quality checked before shipping.

How do I choose the right size? +

Please refer to the size chart available on each product page for accurate sizing.

What is your return policy? +

We offer a 7-day return policy for unused items with original packaging.

How long does refund take? +

Refunds are processed within 5-7 business days after product inspection.

What are your support hours? +

Our support team is available from 9 AM to 7 PM, Monday to Saturday.

How can I contact customer support? +

You can contact us via WhatsApp, email, or our support form available on the website.

If you need more help, feel free to contact us.